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Planned downtime FAQ

Why is the site not available?
The site is currently undergoing some planned downtime as part of our registrati... more
When will be the site be fully operational?
We are working flat out to get the site up and running. As soon as the site is u... more
Can I withdraw my money?
Yes you can withdraw your money at anytime. To do this please contact our suppor... more
Why can't I play on the old website anymore?
Under the new Ontario Gaming regulations Ontario players must play on an Ontario... more
Can I place a bet?
No you will not be able to place a bet until our new Ontario site is up and runn... more
Can I deposit?
No you will not be able to deposit. As soon as the new Ontario site is up and ru... more
What do I do if I forgot my password?
Don't worry if you have forgotten your password. Just click on 'reset password' ... more
What do I do if I forgot my email address?
Your username is your email address. If you are unable to remember which email a... more
What will happen to my free bet from from NFL and NBA games on Saturday 29th and Sunday 30th October?
These bets will be credited and ready for you to use when the new Ontario site i... more
What if I have a pending withdrawal?
We have ensured that all withdrawals have been processed before the planned down... more
What will happen to any outstanding bets?
Any bets due to be settled up to the end of Sunday October 31st will be settled ... more